Our Values

We care about our people, our customers and our community

Our Vision

To be Queensland’s foremost provider of gardening, landscape and horticultural services whilst leading our industry in championing shared value, green initiatives, diversity and equity. 

We aim to be the preferred supplier of horticultural services in Brisbane and be consistently selected based on our reputation for quality, customer service and value along with our leadership in minimising the industry’s environmental footprint and contributing to the community in which we work. 

Our Mission

Our mission is to achieve the big things by ensuring the little things are done well.  We aim to deliver the highest quality gardening and maintenance services at the lowest possible price.  We aim to do this by working smarter not harder.  
We strive to achieve industry leading results along the  “triple bottom line” and measure ourselves against financial, societal, and environmental targets to ensure we achieve results not just for ourselves, but for our community and the environment. 
We bring shared value to our community by being a champion of diversity, equity and sustainability.  

Our Purpose

QHS exists to bring value to our stakeholders whilst making our community a better place to live by creating and maintaining beautiful green spaces for people to enjoy and relax in.

Our business strategy has been carefully designed to align with our values.

The five primary pillars of our strategy are as follows:
Green coin with a dollar sign on it
Cost Leadership

We strive to be a cost leader in our industry and aim to achieve this through efficiency in scale whilst adding value through expanded services and expertise. We aim not just to focus on profits, but to share value with our community and offer a fair day’s work for a fair day’s pay.

Times are tough , we strive to make life easier for our community.

Green mound of soil with a small plant and a shovel
Service Range

We don’t just mow lawns. We take a holistic approach to ensuring your gardens and grounds look amazing all year round. As such, we offer a comprehensive range of services so that we can assist with all of your horticultural needs.

We aim to provide solutions not just services. 

Green chatbox with a smiley face inside it
Customer Centric

We place our customer at the heart of everything we do. We live by our customer service charter and strive to offer good old fashioned customer service. We aim to delight our customers at every touch point.

We take good care of our people so they take good care of you.

Green ribbon with checkmark: success or completion.

We live by our reputation for quality and pride ourselves on doing a great job. We define quality by attention to detail and believe that by doing the small things well, the big things are of the highest quality.

We have a reputation for quality built over 20 years.

Environment icon: green tree, shield, and worker figure.
ESG (Environmental, Social and Governance Initiatives)

It’s not just our gardens which are green. We follow an Environmental, Social and Governance (ESG) framework and measure our performance against the “triple bottom line” of financial, societal, and environmental results to achieve outcomes that benefit our company, our community, and the environment.

We strive to be exemplary corporate citizens in our community and be environmentally and socially responsible. 

  • Doing our part to address climate change and reduce our carbon emissions
  • Using chemicals responsibly and with the least impact to the environment
  • Working sustainability and using renewables wherever possible
  • Waste reduction
  • Eliminating pollution
  • Conserving water
  • Contributing to environmental conservation
  • Championing diversity and inclusion amongst all people regardless of race gender, religion, age or gender identity.   
  • Promoting Equal Employment Opportunity, 
  • Helping disadvantaged people in our community 
  • Exemplifying anti-discrimination, bullying and harassment practices 
  • Maintaining privacy of our clients and their data in accordance with the National Privacy Principles.  
  • Paying our respects to native title, first nations people and cultural heritage and seeking to be inclusive and supportive of first nations people 
  • Maintaining the highest health and safety standards in both the workplace and the community 
  • Demonstrating management accountability, responsibility and transparency.
  • Adhering to anti bribery and corruption measures.
  • Exemplifying risk mitigation and sound management
  • Leading by example and demonstrating commitment to being exemplary corporate citizens